About the job
YOUR ROLE
As a Sales Advisor, you will play a pivotal role in crafting an exceptional customer experience. Your ability to align your actions with our values will contribute to both your personal success and that of H&M.
Your Responsibilities:
- Greet our customers warmly, guide them through the store, and leverage your trend and product knowledge to help them find what they need.
- Collaborate with your team to ensure that both the sales floor and backstage areas are consistently stocked, organized, and welcoming.
- Be your authentic self and positively represent the H&M Group.
Curious to learn more about the Sales Advisor role? Tune into our Jobcast episode to hear directly from our team: Sales Advisor
YOUR TEAM
Our stores are the heart of H&M. Here, customers experience our brand up close. Every team member, whether in sales, management, or visual merchandising, contributes to creating an inspiring atmosphere. Together with your team, you make fashion accessible to everyone, helping our customers feel confident and express their individuality through the latest trends and timeless styles.
WHO YOU ARE
We seek talents who...
- Have a passion for fashion and a desire to create a unique shopping experience for our customers.
And who...
- Ideally have experience in customer service, preferably in fashion retail or a similar field.
- Thrive in a dynamic, team-oriented environment.
- Are communicative, creative, and curious about working with store technologies, eager to learn and grow.
- Are proactive and flexible, available to work on Fridays and Saturdays.
WHO WE ARE
The H&M Group is a global company with strong fashion brands and innovative business divisions. We believe that outstanding design, affordable prices, and sustainable solutions do not have to be mutually exclusive. Our customers are at the center of all our decisions. Our corporate culture is shaped by thousands of passionate and talented team members. Together, we leverage our size and knowledge to lead the fashion industry towards a more inclusive and sustainable future.
WHY YOU'LL LOVE WORKING WITH US
We take pride in being a vibrant and open company. Our team members benefit from attractive perks and diverse development opportunities worldwide.

