About the job
Part-Time Retail Sales Associate
About Us
At PetSmart, we are driven by our love for pets and our commitment to our associates. Our core values are deeply rooted in the unconditional love we learn from our pets and our dedication to unity. We believe that when our team members are thriving, they can provide the best care for our furry, scaled, and feathery friends while enjoying a fulfilling workplace that allows them to be their true selves.
Why Work with Us?
- Weekly pay
- Exclusive employee discounts
- 401k plan
- Tuition reimbursement
- Defined career pathways
- Opportunities for professional development
Job Overview
The Retail Sales Associate at PetSmart plays a vital role in delivering exceptional service to pet parents and their pets. This position is not only about sales; it’s about enhancing the overall shopping experience, maintaining store standards, and ensuring the safety and care of the pets under our roof.
Key Responsibilities
As a Retail Sales Associate, your responsibilities will include, but are not limited to:
- Creating positive interactions with pet parents in-store, online, and via phone.
- Greeting customers and addressing their inquiries throughout the store.
- Preparing online orders for in-store pickup and ensuring a seamless pickup process.
- Overseeing the health and well-being of store-owned pets, including feeding and habitat maintenance.
- Maintaining cleanliness and organization throughout the store.
- Assisting with pricing updates and promotional displays.
- Stocking shelves and keeping products organized.
- Recommending products and services tailored to our customers' needs.
- Administering medications to pets as prescribed by a veterinarian.
- Promoting store events like adoption days and community initiatives.
- Ensuring a safe environment for all associates and customers.
- Responding promptly to any signs of sick or injured pets.
- Collaborating throughout various areas of the store as needed.
- Contributing to our culture of belonging and recognition.
- Adhering to all company policies and procedures.

