About the job
The Role
As a Personal Care Specialist at Green Thumb Industries, you will play a pivotal role in providing exceptional one-on-one service to patients and customers from the moment they enter our retail space until they check out. We are looking for a friendly and enthusiastic individual who embodies the spirit of a barista in your favorite coffee shop. Our Personal Care Specialists are the cornerstone of our success, expertly matching each unique patient or customer with the perfect product and consumption method tailored to their individual needs.
Responsibilities
- Interact with and assist patients and customers in a welcoming retail environment.
- Educate patients and customers on products, methods of consumption, and safety protocols.
- Leverage your product knowledge to recommend safe and effective regimens tailored to individual needs, ensuring you stay informed on the latest product offerings.
- Foster a positive and communicative work environment that prioritizes patient and customer satisfaction.
- Verify the accuracy of order deliveries.
- Support the management team in maintaining smooth retail operations while ensuring compliance with rules and regulations.
- Uphold local and state cannabis regulations.
- Maintain a well-stocked and organized sales floor.
- Manage hard copy files as required.
- Adhere to security measures and safety compliance procedures.
Perform duties at designated workstations during scheduled shifts, including:
- Front of House: Check-in, Sales Floor, POS (Kiosk, In-Store, Pre-Order), Curbside, Roll Thru.
- Back of House: Fulfillment, Receiving, Replenishment, Inventory Counts.
- Maintenance: Ensure cleanliness, safety, and presentation standards throughout the dispensary.
- Any other duties as assigned.

