About the job
ABOUT VETERINARY EMERGENCY GROUP (VEG)
Founded in 2014, VEG is dedicated to transforming the emergency veterinary experience for both pets and their owners. Our commitment to challenge the status quo has led to rapid expansion, with hospitals that operate 24/7, 365 days a year across the nation. At VEG, we strive not just to enhance the emergency care experience for our clients and their pets but also to create a fulfilling work environment for our team members—our VEGgies!
At VEG, we empower you to pursue a rewarding career in veterinary emergency medicine. Our unique open-concept hospitals allow you to engage in diverse emergency cases, including exotic pets, while providing an immersive, customer-centric experience that ensures compassionate care for all.
We are proud to be recognized as a Great Place to Work® for 2025 and 2026.
YOUR ROLE
As an Overnight Customer Experience Coordinator, you will be instrumental in shaping our customers' experiences, exhibiting exceptional service, attentiveness, and involvement. You are dedicated to ensuring that every interaction—before, during, and after their visit—is positive and impactful. You bring a warm and professional demeanor, always prioritizing customer satisfaction and care. This role offers you the chance to develop your skills and carve a path for your career in exciting and unforeseen directions.

