About the job
About ShipMonk
At ShipMonk, we go beyond the ordinary 3PL; we serve as a strategic growth partner for merchants. Our cutting-edge technology and a network of fulfillment centers empower high-growth ecommerce and DTC brands to thrive with less stress and more growth. With over 2,500 team members across five countries, we are on a mission to transform fulfillment by offering everything from rapid click-to-delivery and real-time inventory management to tailored solutions—all grounded in a merchant-first philosophy.
Why Choose ShipMonk?
We are committed to long-term success, fueled by five key differentiators that enable us to be true partners to our merchants.
● Global Fulfillment Network: Our 12+ owned fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We maintain quality and consistency by never outsourcing.
● Proprietary Technology: Our AI-powered platform eliminates the need for tribal knowledge, providing merchants with a real-time, unified view of their inventory and orders, ensuring they have the control and visibility necessary to succeed.
● Unrivaled Support: We offer hands-on, personalized support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to assist.
● Transparent Pricing: We believe in honest, long-term partnerships. Our all-inclusive pricing model guarantees predictable costs without hidden fees or surprises.
● Committed to the Future: We invest over $10 million annually in research and development to keep our technology and services ahead of the curve, helping merchants establish lasting partnerships with us.

