About the job
Join ODORZX INC, a leader in the carwash and detailing industry, as we seek a dedicated and experienced Operations Supervisor to enhance our vibrant team. This role is essential in ensuring our operations run smoothly and efficiently. If you thrive on providing excellent customer service, managing a diverse workforce, and upholding high operational standards, we encourage you to apply!
Key Responsibilities:
- Manage daily operations at the client site to ensure a seamless workflow and compliance with standard operating procedures.
- Lead and mentor a team of carwash and detailing technicians, offering guidance, training, and support to achieve exceptional outcomes.
- Monitor inventory levels of cleaning supplies, equipment, and detailing products to maintain an efficient operation.
- Conduct regular quality assurance checks to ensure all vehicles receive thorough cleaning and detailing, surpassing client expectations.
- Enforce safety protocols to foster a secure working environment.
- Collaborate with management to devise and execute strategies aimed at enhancing client satisfaction, boosting revenue, and improving operational efficiency.
- Address client inquiries, concerns, and complaints swiftly and professionally, focusing on optimal resolution and client retention.
- Maintain precise records of daily operations, including tracking sheets, employee attendance, and performance reviews.

