About the job
About Valatam
At Valatam, we connect talented bilingual professionals from Latin America with esteemed global clients. Our team is our greatest asset, and we are proud to be recognized as a Great Place to Work for the 2025-2026 period, reflecting our commitment to fostering a positive work environment.
About the Role
We are seeking an Operations Assistant who can coordinate projects, manage key operational tasks, and optimize workflows to ensure client satisfaction. This is a fully remote, full-time position requiring availability from Monday to Friday, 9 AM to 5 PM EST.
Key Responsibilities
- Document and maintain accurate operational processes and records.
- Organize and upload files on Google Drive efficiently.
- Handle data entry and generate internal reports.
- Manage communications via email with clients and vendors.
- Assist in research activities and document management.
- Perform additional related tasks as needed.
Requirements
- Fluency in English (C1/C2) and Spanish.
- 1 to 5 years of experience in operations or project assistance.
- Familiarity with project management tools such as Asana, Notion, or Trello is a plus.
- Proficient in Google Workspace and Microsoft Office.
- Exceptional communication and problem-solving skills.
- A quiet home office setup with stable internet (minimum 10 Mbps down / 2 Mbps up) and backup connection.
- A Bachelor's or Associate's degree is preferred.
Benefits
- Competitive hourly rate ranging from USD $696 to $1,044/month, based on experience.
- Annual salary increments.
- Discretionary bonuses from clients (80% of clients award year-end bonuses).
- 7 U.S. federal holidays, plus 4 paid PTO days.
- Monthly medical insurance stipend (after induction).
- Bonuses for birthdays and anniversaries, along with a gym/wellness allowance.
- Access to unlimited online fitness classes and participation in company events and holiday celebrations.
Important Note
For the first four months of employment, candidates must be available to work from Ecuador without any travel commitments. This is essential for a smooth onboarding process and allows new hires to fully focus on their responsibilities.

