About the job
Schedule: Monday - Friday, 9:00am - 6:00pm
The Office Services Associate plays a vital role in enhancing our operational efficiency by providing essential back-office services to our clients and teams. Responsibilities include but are not limited to reprographics (copying) and mail services in both physical and digital formats. Additional support may be required for hospitality, facilities management, audio/visual needs, reception duties, and other Williams Lea service lines as necessary.
Key Responsibilities
- *Maintain accurate logs for all office services tasks.
- *Ensure job tickets are completed correctly prior to commencing work.
- *Execute office services tasks, focusing on reprographics, mail, and intake operations in accordance with established protocols.
- *Adhere to procedural guidelines to prioritize and execute jobs efficiently.
- *Communicate effectively with supervisors or clients regarding job progress and deadlines.
- *Consistently meet deadlines for accepting, completing, and delivering all tasks.
- *Troubleshoot basic equipment issues as they arise.
- Regularly lift materials weighing up to 50 lbs.
- Prioritize tasks effectively in a fast-paced environment.
- Conduct quality assurance checks on personal work and the work of peers.
- Load machines with various supplies, including paper and toner.
- Respond to telephone calls, emails, and service requests as needed.
- Engage with clients in-person, via phone, or electronically, ensuring a professional demeanor.
- Comply with both Williams Lea policies and client site regulations.
- Utilize resources in a cost-effective manner.

