About the job
About Our Client
Our client is on a mission to empower individuals in finding their ideal place in the world. Established in 2012, they have transformed the real estate sector with an innovative end-to-end platform, enabling residential real estate agents to offer unparalleled service to their clients.
We are excited to invite an Office Administrator to join our dynamic team at our Downtown Naples location!
Position Overview:
- Act as the welcoming face of our office by greeting visitors, managing mail distribution, processing check deposits, and addressing general office inquiries.
- Ensure the office environment is clean, organized, and aesthetically pleasing, focusing on areas such as the reception, conference rooms, kitchen, and shared spaces.
- Oversee office supplies, including inventory management, restocking orders, and adhering to budgetary guidelines.
- Collaborate with vendors to address on-site facility concerns, escalating significant issues to the National Workplace team.
- Coordinate event planning and meeting logistics, serving as the primary point of contact for execution and ideation.
- Manage a portfolio of high-touch clients, providing day-to-day support for inquiries through calls, emails, and in-person interactions.
- Facilitate the adoption of our technology by delivering personalized support, strategic guidance, and group training sessions.
- Assist with marketing efforts, including creating promotional materials, answering inquiries, and liaising with marketing specialists for more complex requests.
- Collaborate with local Agent Experience Managers and the Onboarding team to strategize on welcoming new clients.
- Provide flexible administrative support for tasks such as preparing for sales meetings and data entry as required.
- Work synergistically with team members and other departments to represent the voice of the agent and facilitate feedback.
- Be a culture ambassador, inspiring and empowering colleagues with a constructive approach to driving change.