About the job
Join Selecta: Leading Vending Solutions in Europe
Selecta is the foremost provider of unattended self-service coffee and convenience food in Europe, pioneering innovative vending solutions and specialist coffee services. We are excited to welcome a Mobile Merchandiser and Service Operator to our dynamic team in Leicester.
In this mobile role, you will visit multiple client sites daily to ensure our vending and coffee machines are fully stocked, hygienically clean, and ready to maximize sales. You will act as a friendly point of contact for our clients during your visits, delivering exceptional customer service.
A Day in the Life of a Service Operator
- Maintain vending and coffee machines by restocking and cleaning them per company standards.
- Perform stock and cash control tasks across the machine base and company vehicles.
- Address minor machine faults and report significant issues to the Service Desk.
- Document any accidents, spoiled food items, or customer complaints promptly to your Area Manager.
- Provide training to new hires and assist in upskilling team members to ensure high-quality service.
- Conduct regular audits and quality checks on machines, collaborating with the Retail Merchandiser and Area Manager.
- Ensure compliance with hygiene standards as per the Automatic Vending Association.
- Travel to various locations using a company van or public transport as needed.

