About the job
Join the luxurious world of hospitality at Fairmont Jasper Park Lodge as a Massage Therapist. Experience tranquility in an authentic setting, where our guests will be treated to a personalized and professional spa experience. Your expertise and meticulous attention to detail will create lasting memories for our guests.
Key Responsibilities:
- Deliver consistently professional, friendly, and engaging service to all guests.
- Adhere to departmental policies and procedures.
- Perform a variety of massage and body treatments including 30, 45, 60, 90, and 120-minute sessions as trained.
- Ensure personalized guest service by recognizing and responding to individual needs while maintaining comfort at all times.
- Maintain a clean, hygienic, and organized work environment, ensuring equipment is in safe working order.
- Follow Body Tech safety protocols and departmental Emergency Procedures/Safety Manual.
- Engage in learning the spa's operations, including body treatments, product knowledge, and retail sales.
- Assist guests with inquiries about hotel facilities in a helpful and informative manner.
- Support colleagues within the department as needed, including Spa Attendants and Spa Reception.
- Embrace the Fairmont brand promise and luxury in every interaction.
- Foster an inclusive environment where every individual feels valued and respected.
- Perform other duties as assigned.

