About the job
Join Visa's Global Products and Initiatives team, where we oversee a diverse consumer payments product portfolio, including Credit, Debit, Visa Flex Credential, and Visa Payment Passkey. We are looking for a dynamic Manager of Operations to spearhead our efforts in delivering on our global product roadmap.
This pivotal role reports directly to the Director of Operations and collaborates closely with the VP of Strategic Initiatives and Operations, as well as cross-functional partners in Product, Finance, Risk, and People.
The successful candidate will play an integral role in strategic planning, business operations, planning cycles, and team communications, ensuring our team operates smoothly and effectively.
Key Responsibilities
Organizational and Team Operations
- Facilitate quarterly business reviews, delivery assessments, and portfolio management updates across Global Products and Initiatives and related teams.
- Assist in executing the annual operating plan and resource prioritization, including conducting internal audits and reviewing product roadmaps.
- Oversee the development, tracking, and reporting of Objectives and Key Results (OKRs).
- Coordinate efforts with product managers, regional teams, and cross-functional stakeholders.
- Create and maintain business performance dashboards.
- Manage Jira Align hygiene and other systems that support product initiative tracking and delivery.
- Contribute to the development and implementation of engagement strategies to foster culture, recognition, and retention within the team.
This position is hybrid, and the specific number of days in the office will be confirmed by your Hiring Manager.

