About the job
Supervisor: General Manager
Position Overview: As a Maintenance Technician, you will play an essential role in ensuring the smooth operation of our hotel by maintaining the building and its equipment. This includes conducting both preventative and reactive maintenance on various systems such as plumbing, electrical, pool maintenance, landscaping, and grounds upkeep. You will also have the opportunity to interact with our guests, providing them with exceptional service throughout their stay.
Key Responsibilities:
- Exhibit a positive attitude and a commitment to delivering excellent customer service.
- Maintain a professional appearance and conduct at all times.
- Ensure confidentiality and privacy in all interactions.
- Effectively multi-task and pay attention to detail while solving problems for guests and team members.
- Work independently with efficiency and a strong focus on detail.
- Address and resolve guest complaints with professionalism and courtesy.
- Communicate effectively, conveying information and ideas clearly.
- Perform basic mathematical calculations and understand financial information.
- Identify and take action on safety concerns and loss prevention incidents, implementing company safety policies and procedures.
- Complete training in security, health, and safety, adhering to OSHA, state, and federal standards.
- Manage time effectively to complete scheduled maintenance tasks and keep accurate records of maintenance activities.
- Ensure all work orders are completed promptly, keeping hotel operations running smoothly.
- Maintain cleanliness and organization of storage areas and tools.
- Conduct landscaping, trash removal, and maintain parking lot appearance.
- Oversee pool maintenance, ensuring compliance with chemical regulations and health standards.
- Inspect fire safety equipment regularly and respond to alarms as necessary.
About Mounds View AmericInn
Mounds View AmericInn is dedicated to providing a comfortable and welcoming environment for our guests. Our team is committed to ensuring a high standard of service and maintenance, creating memorable experiences for everyone who visits our hotel.

