About the job
Transform your passion for luxury into a fulfilling career. Dive into the realm of high-end brands and leave your mark in the fashion, beauty, jewelry, or automotive sectors. Join CXG, a global leader in customer experience, and collaborate with iconic brands such as Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and many others.
About the Role:
As a Luxury Brand Evaluator, you will immerse yourself in the luxury sector to subtly assess customer interactions, providing valuable feedback that aids brands in enhancing their services. From boutique visits to online purchases and product returns, your insights will help shape the future of luxury.
• Flexibility: Each in-store visit lasts approximately 20 minutes, allowing you to complete multiple assignments efficiently.
• Frequent Opportunities: Undertake several missions monthly and collaborate with some of the most prestigious brands globally.
Our Luxury Partners:
Fashion & Couture: Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
Jewelry & Watches: Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
Beauty & Skincare: Guerlain, Sephora, L’Oréal, Givenchy
Automotive: Bentley, Jaguar, Genesis, Maserati, Vespa
Your Responsibilities:
1. Choose Your Assignments: Align your missions with personal preferences and profile.
2. Visit Luxury Stores or Evaluate Online: Interact with sales associates in-store or evaluate from the comfort of your home.
3. Observe Carefully: Assess the atmosphere, service quality, and overall customer journey.
4. Provide Honest Feedback: Utilize our platform to share your observations through structured questionnaires.
Benefits of the Role:
• Collaborate with renowned brands across various sectors.
• Flexible assignments tailored to your interests.
• Compensation for your time and insights, with potential reimbursement for purchases.
• An intuitive platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: Sign up at live.cxg.com and confirm your email.
2. Complete Your Profile: Fill in your details to 100% and get verified.
3. Get Certified: Pass the General Certification to access missions.
4. Apply for Missions: Explore assignments with brands that excite you.
5. Start Evaluating: Begin making a significant impact in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on the complexity of the mission.
• Purchase-Based Evaluations: Reimbursement for approved items as indicated in the mission brief.

