About the job
Are you passionate about high-performance luxury vehicles and the exceptional customer experiences that accompany them? If you possess an in-depth understanding of the standards, service, and ambiance inherent in luxury automotive environments, this unique role is designed for you.
Join us as a Luxury Automotive Experience Evaluator
In this role, you will have the opportunity to visit exclusive automotive showrooms and deliver insightful feedback on the customer journey. Your expertise, rooted in your appreciation for premium vehicles and elevated service expectations, will assist renowned automotive brands in refining and enhancing their customer experiences.
Why This Role is Perfect for Automotive Aficionados
- Exclusive Access: Engage in meticulously curated showroom experiences tailored for individuals who appreciate the subtleties of luxury automotive brands.
- Engage with Superior Craftsmanship: Experience sophisticated automotive settings and interact with brand experts showcasing engineering excellence, innovative design, and cutting-edge technology.
- Influence the Industry: Your insights and expectations, derived from your familiarity with luxury products, will play a crucial role in enhancing the overall customer journey.
Your Responsibilities
- Select assignments that resonate with your interests and profile.
- Immerse yourself in the showroom experience by engaging with product specialists and assessing the service quality with a discerning eye for luxury.
- Meticulously observe all aspects of the customer journey, including ambiance, service levels, digital and in-store interactions, and follow-up communications.
- Provide candid, professional feedback by completing structured questionnaires on our platform.
About CXG
CXG collaborates with leading luxury brands in over 70 countries, backed by a global network of more than 80,000 evaluators. With nearly two decades of experience in luxury customer experience, we are dedicated to elevating the standards of the world's most prestigious brands.
Join us on CXG Live, our platform where you can access exclusive missions, complete certifications, and share your insights.

