About the job
Responsibilities:
- Technical Expertise:
- Oversee live stream software (OBS, TikTok Live Studio) and various platforms (TikTok Live, Shopee Live, Lazada Live) to ensure seamless performance and promptly address any technical issues.
- Continuously monitor live streams for technical disruptions and implement immediate solutions to maintain broadcast quality.
- Maintain a comprehensive understanding of streaming protocols and best practices across multiple platforms.
- Content Moderation:
- Vigilantly monitor chat messages and viewer comments to identify and eliminate inappropriate content, hate speech, or breaches of community standards.
- Swiftly manage comments to foster a welcoming and inclusive atmosphere for all viewers.
- Collaborate effectively with the live anchor to address viewer inquiries or concerns requiring moderator intervention.
- Stream Support:
- Assist the live anchor with pre-stream preparations, including equipment setup and software testing.
- Ensure the accuracy of scripts and product information while providing real-time support during live broadcasts.
- Compile reports on live stream performance metrics (viewership, engagement) for subsequent analysis.
- Teamwork and Communication:
- Work collaboratively with the live anchor, marketing team, and technical staff to guarantee a smooth live streaming experience.
- Effectively communicate any technical challenges or moderation needs to the live anchor and relevant team members.
- Exude a positive and professional demeanor within the team environment.

