About the job
Collaborate to Elevate the Streaming Experience.
Join Roku in Transforming Television Viewing.
Roku stands as the leading TV streaming platform across the U.S., Canada, and Mexico, with ambitions to revolutionize viewing experiences worldwide. As pioneers of TV streaming technology, our mission is to connect the entire TV ecosystem, linking viewers to beloved content, empowering publishers to grow and monetize their audiences, and offering advertisers unparalleled engagement options.
At Roku, your contributions from day one will be recognized and valued. As a rapidly growing public company, we foster an environment where everyone plays a pivotal role. Join us to delight millions of TV streamers globally while gaining hands-on experience across diverse disciplines.
About Our Team
The Live Operations team at Roku is dedicated to supporting prominent live and linear streaming events viewed by millions. Collaborating with both internal and external stakeholders, we ensure the seamless, high-quality delivery of live sports and events on a grand scale.
This position is ideal for individuals who excel in fast-paced, real-time settings, possess meticulous attention to detail under pressure, and have a passion for live sports and streaming technology.
The estimated annual salary for this role ranges from $70,000 to $72,000. Compensation packages are tailored to each candidate's unique attributes, including skills, certifications, and geographic location. This position offers access to health insurance, life insurance, disability coverage, parental leave, wellness benefits, and paid time off.
Your Responsibilities
- Oversee scheduling and operational readiness for upcoming live sporting events in collaboration with internal teams and content partners.
- Provide real-time operational support for multiple simultaneous live streaming events.
- Take ownership of Tier-1 live events from start to finish, ensuring an exceptional viewer experience.
- Coordinate task execution among production teams, service partners, and supporting engineers during live events.
- Collaborate with senior engineers to address and resolve high-severity incidents and perform root-cause analyses.
- Compile post-event reports and operational summaries for Live Operations leadership.
- Assist in the development, testing, and implementation of operational guidelines and protocols.

