About the job
Pay
Compensation range: $16.39 - $19.67 per hour, with a potential maximum of $22.95 per hour.
Essential Responsibilities
The Library Assistant plays a crucial role in delivering exceptional service, facilitating access to library resources and services for community members. Reporting directly to the LaSalle City Branch Manager, the Library Assistant is dedicated to promoting diversity, equity, and inclusion.
- Deliver personalized customer service to patrons, assisting with library accounts and issuing library cards. Support patrons in person and over the phone with transactions such as utilizing self-checkout, faxing, scanning, and printing, while also handling circulation tasks including checking out materials, placing holds, collecting fines, and searching the patron database.
- Enhance patrons' digital experiences by assisting them with various devices and technologies.
- Manage daily departmental operations, including cash register tasks, and utilize a diverse range of library technologies and software, troubleshooting computers, copiers, and other equipment as necessary.
- Provide one-on-one assistance with in-depth projects and topics such as completing government forms, school assignments, and job applications. Offer readers’ advisory and reference services to patrons.
- Deliver accurate information and directional assistance to patrons, conducting searches in the online catalog and locating items on shelves.
- Contribute to merchandising efforts and maintain the branch's appearance by organizing displays and shelving materials.
- Perform additional duties as specified by management.

