About the job
As a Leasing Manager at PeakMade, you will serve as an essential onsite leader, steering the property's leasing and marketing strategies. This pivotal role requires close collaboration with the property manager to ensure that community events and campaigns are targeted, innovative, and consistent with the PeakMade brand, executed with excellence. Your mission will be to partner with your team to meet and exceed revenue, occupancy, resident satisfaction, and retention goals.
Who You Are:
- A Moment Maker: You transform everyday interactions into memorable experiences for our customers. Building rapport and genuine connections comes naturally to you, and you treat your team, residents, and community with utmost respect.
- Creative: You possess the ability to think outside the box, initiating and implementing unique marketing strategies that enhance community engagement.
- Flexible: You thrive in a fast-paced, ever-evolving environment, adapting quickly to new challenges.
- A Leader: You lead by example, taking ownership of your role and embodying Peak mindsets in every situation.
- Technologically Proficient: You are adept at using social media platforms and have a strong command of Microsoft Office and property management software.
What You’ll Do:
Leasing and Operations:
- Recruit, lead, and develop both full-time and part-time leasing staff, assisting in their onboarding and professional development.
- Provide exemplary customer service, serving as a model for your team and representing Peak and your community.
- Oversee the planning and execution of lease-up events, renewal parties, property events, competitions, and resident programs.
- Conduct informative property tours for prospective residents, creating value by anticipating and addressing their needs.
- Manage leasing and renewals for beds/apartments through in-person, phone, or online communication.
- Assist with move-in and move-out processes, including the collection of deposits and fees as necessary.
Digital Execution:
- Utilize platforms such as Instagram, Facebook, Microsoft Office, Lightroom, VSCO, Canva, and other creative applications regularly.
- Maintain a fresh and engaging presence across all property social media channels.
- Create visually appealing flyers, social graphics, and videos using Canva to promote the lifestyle at your PeakMade community.
- Manage online reputation through platforms like Reputation.com and JTurner.
Sales and Marketing:
- Contribute to the development and execution of annual marketing plans within budget constraints.