About the job
Summary:
As a Leasing Manager, you will be the driving force behind our property’s leasing and marketing initiatives. This pivotal role collaborates closely with the property manager to ensure that our community events and marketing campaigns are innovative, well-targeted, and effectively executed in alignment with the PeakMade brand. You will work alongside your team to meet and exceed established revenue, occupancy, resident satisfaction, and retention goals.
Who You Are:
- A Moment Maker: You excel at transforming everyday interactions into remarkable experiences for customers. Your ability to establish genuine connections with your team, residents, and the community reflects your respectful approach.
- Creative: Your innovative mindset allows you to devise and implement distinctive marketing strategies that make a positive impact on the community.
- Flexible: You thrive in a fast-paced and ever-changing environment, adapting seamlessly to new challenges.
- A Leader: You exemplify leadership by owning your responsibilities and demonstrating the Peak mindsets in every interaction.
- Technologically Proficient: You are adept with social media platforms and proficient in Microsoft Office and property management software.
What You’ll Do:
Leasing and Operations:
- Recruit, lead, and mentor both full-time and part-time leasing staff, participating in the hiring, onboarding, and development processes.
- Deliver exceptional customer service, setting a standard for your team as a representative of Peak and the community.
- Oversee the planning and execution of leasing events, renewal parties, property events, and resident programs.
- Conduct informative property tours for prospective residents, proactively addressing their needs and concerns.
- Facilitate leasing and renewal processes in person, over the phone, or online.
- Assist with move-in and move-out events, collecting necessary deposits and fees as required.
Digital Execution:
- Utilize apps such as Instagram, Facebook, Microsoft Office, Lightroom, VSCO, Canva, and other creative tools regularly.
- Maintain fresh and engaging content across all property social media platforms.
- Use Canva to design visually appealing flyers, social graphics, and videos that promote the lifestyle within your PeakMade community.
- Manage online reputation through platforms such as Reputation.com, JTurner, and Modern Message.
Sales and Marketing:
- Contribute to the creation and execution of annual marketing plans within budget.