About the job
Zenoti offers a comprehensive, cloud-based software solution tailored for the beauty and wellness sector. Our platform empowers users to efficiently handle all facets of their business through a unified mobile solution that includes online appointment scheduling, POS, CRM, employee management, inventory control, integrated marketing programs, and much more. Zenoti is designed to optimize client operations, reduce expenses, and enhance customer loyalty and spending. Our robust platform leverages enterprise-grade technology to serve businesses of all dimensions.
Currently, Zenoti supports over 30,000 salons, spas, medspas, and fitness studios across more than 50 countries, partnering with renowned global brands such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga, and TONI&GUY.
Recent achievements include surpassing a $1 billion valuation, being recognized as a Next Tech Titan by GeekWire, securing an $80 million investment from TPG, and ranking 316th on Deloitte’s 2020 Technology Fast 500™. We are also proud to be certified as a Great Place to Work for 2021-2022, reflecting our commitment to enabling individuals to feel empowered and achieve their potential. For more information about Zenoti, please visit: zenoti.com
What is the opportunity?
As a Lead Product Manager, you will play a pivotal role in defining market requirements and packaging features into product releases. You will collaborate closely with development leads, product architects, and key customers. A strong technical acumen is essential. Responsibilities include gathering requirements from current and prospective clients, drafting functional requirements documents, creating agile product backlogs, and overseeing the successful delivery of exceptional Zenoti features with each release.
This position will require you to navigate the complete product lifecycle, championing the needs of end-users and clients. Join our dynamic team to excel in your career!
What skills and experiences do I need?
- Exceptional communication and presentation skills, including the ability to engage with clients and senior executives.
- Strong analytical and problem-solving capabilities, leveraging data to inform recommendations.
- Excellent interpersonal skills, with a proven ability to work collaboratively in teams with a focus on results.
- Adept at navigating ambiguity and translating complex, undefined challenges into clear, actionable plans.

