About the job
Become a key player in a global network dedicated to elevating the customer experience for the world's most esteemed luxury brands! CXG, a premier customer experience agency specializing in premium and luxury sectors, is on the lookout for individuals who are existing customers of luxury brands to join our community as Freelance Luxury Brand Evaluators.
In this exciting role, you will have the opportunity to conduct numerous evaluations each month and share your insights through detailed questionnaires. Your assignments will span an array of industries, including fashion, high-end jewelry, cosmetics, luxury watches, and automotive. Evaluations may require you to visit a retail location, return a product, purchase items online, or schedule appointments with brands.
Important Note: To maintain the integrity and impartiality of evaluations, applicants must not currently be employed by luxury retail brands.
Your feedback will play a pivotal role in shaping brand strategies and influencing the luxury market, providing you with a uniquely impactful opportunity.
Key Responsibilities:
- Perform discreet evaluations of your preferred luxury brands, both in-store and online.
- Provide unbiased feedback based on your experiences.
- Select assignments that resonate with your interests and profile.
- Complete comprehensive questionnaires following each evaluation.
- Adhere to specific project objectives and requirements set by the luxury brands.
Application Process:
Ready to make a difference? Follow these steps to join our team:
- Register at live.cxg.com to receive your login credentials.
- Log into our platform and provide further details about yourself. Our team will review your profile and reach out to you.
- Review the ‘welcome package’ and complete the general certification.
- Congratulations! You are now ready to explore and apply for exciting assignments.
About CXG:
CXG is a leading global customer experience agency dedicated to serving premium and luxury brands. With 12 offices worldwide, we operate in 70 countries, supported by a team of over 220 customer experience specialists and a network of more than 80,000 evaluators globally. Discover more about us at www.cxg.com.
Enjoy the flexibility of our mobile application, where you can search for missions, apply for opportunities, complete certifications, and submit surveys—all at your convenience.
For further inquiries, feel free to contact us!

