About the job
Transform your enthusiasm for luxury into a fulfilling career with CXG, the global leader in customer experience. Engage with the world of exquisite brands and contribute to the realms of fashion, beauty, jewelry, and automotive.
Role Overview:
As a Luxury Brand Evaluator, you will immerse yourself in the luxury sector, discreetly evaluating customer experiences and offering invaluable feedback that aids brands in enhancing their services. Your insights will be instrumental in shaping the future of luxury, whether you're visiting boutiques, purchasing items online, or returning products.
- Flexible Schedule: Each in-store evaluation lasts around 20 minutes, providing you with the freedom to undertake multiple assignments.
- Regular Opportunities: Engage in various missions each month, collaborating with prestigious brands globally.
Our Esteemed Luxury Partners:
Fashion & Couture: Louis Vuitton, Dolce & Gabbana, Versace, Prada, and many more.
Jewelry & Watches: Tiffany & Co., De Beers, Piaget, and others.
Beauty & Skincare: Guerlain, Sephora, L’Oréal, Givenchy.
Automotive: Bentley, Jaguar, Maserati.
Your Responsibilities:
- Select assignments that resonate with your interests and profile.
- Evaluate luxury stores or assess online experiences from the comfort of your home.
- Conduct observations on the ambiance, service quality, and overall customer journey.
- Provide candid feedback through our platform's questionnaires.
Why Join Us?
- Work with iconic brands across diverse industries.
- Flexible assignments tailored to your preferences.
- Compensation for your time, with potential reimbursement for purchases.
- A user-friendly platform to manage missions and feedback.
Steps to Join the CXG Community:
- Register: Sign up at live.cxg.com and verify your email.
- Complete your profile: Fill out your details to 100% for verification.
- Get certified: Pass the General Certification to unlock missions.
- Apply for missions: Explore assignments with brands you love.
- Start evaluating: Make a meaningful impact in the luxury market.
Compensation Structure:
For non-purchase evaluations, earn a fee based on the complexity of the missions. For purchase-based evaluations, reimbursement will be provided for approved items as outlined in the mission brief.

