About the job
The IT Application Technical Analyst position is an exciting mid-level role within the IT Application Analyst job family. This key role involves delivering expert technical support for business application administration. The successful candidate will work closely with application analysts, development teams, infrastructure teams, and business stakeholders to ensure exceptional system reliability, availability, and performance.
Key Responsibilities:
- Business Application Administration: Execute various tasks related to business application administration, including patching, upgrades, and security configurations. Responsibilities also include managing user access, performing health checks, and maintaining integration with external systems.
- System Installation, Upgrading, and Maintenance: Responsible for installing, upgrading, and maintaining business application systems while ensuring data integrity across development, QA, and production environments.
- Troubleshooting and Problem Resolution: Analyze and resolve technical issues in collaboration with application and infrastructure teams.
- Configuration Management: Configure monitoring systems for business applications and databases, ensuring optimal performance through regular tuning.
Desired Skills:
- Strong analytical abilities with a proactive approach to problem-solving.
- Exceptional time management skills and the ability to navigate complex issues with competing priorities.
- Effective verbal and written communication skills, fostering collaboration across teams.

