About the job
General Responsibilities
The role of Housekeeping Supervisor entails a variety of duties beyond those listed, which are essential for maintaining the highest standards aboard our vessels. Employees may be assigned other job-related responsibilities by their supervisors or management. All tasks must be executed in alignment with the Company’s Safety, Quality, and Environmental Standards.
Lead and inspire a team of housekeeping staff by providing continuous coaching, training, and motivation through effective communication.
Maintain comprehensive records including inspections and maintenance reports for guest cabins, public areas, crew quarters, sanitation logs, and carpet cleaning schedules.
Conduct daily inspections of assigned areas and implement corrective actions as necessary.
Ensure compliance with US Public Health and Hazard Analysis Critical Control Point (HACCP) cleaning and sanitation protocols across all designated areas. Address any issues immediately, ensuring corrective actions and retraining are implemented.
Deliver on-the-job training to housekeeping staff on cleaning practices, procedures, equipment, and materials.
Report any maintenance issues with housekeeping equipment and follow up on job orders to guarantee satisfactory completion.
Supervise luggage operations during the final night of the cruise, ensuring all guest luggage is properly collected and stored.
Complete and submit the Work Registration Form to the Chief Housekeeper promptly each day.
Enforce adherence to all Company Policies, Procedures, Manuals, and Directives by the Housekeeping Department staff.
Perform additional duties as assigned by management or direct supervisors that are not explicitly mentioned above.
Financial Responsibilities
Monitor and manage the use of cleaning supplies and consumables within the Housekeeping Department.
Oversee the stock and issuing of linens.
Ensure all Company property is maintained and treated with the utmost respect.
Sanitation Requirements
Enforce handwashing protocols before the commencement of duties and whenever hands become contaminated.
Ensure all personnel within the Department adhere to the Company’s personal hygiene standards.