About the job
Join the Burger King team as an Hourly Shift Coordinator, where you will play a crucial role in leading our restaurant operations. As the Shift Leader, your primary focus will be on driving sales and profits while ensuring exceptional guest experiences through effective management of our team and operations. You will work closely with the Restaurant General Manager (RGM) and Assistant Manager (AM) to achieve key performance outcomes.
Key Responsibilities:
Profitability
- Adhere to cash control and security protocols, including safe counting and managing cash drawers.
- Conduct daily and weekly inventory inspections to maintain stock levels.
- Assist in receiving inventory deliveries and ensuring accuracy.
Guest Experience
- Inspire and guide Team Members to surpass guest expectations by providing fast, accurate, and friendly service in a clean environment.
Team Development
- Offer coaching and constructive feedback to Team Members to enhance their skills and improve overall restaurant performance.
Operational Excellence
- Lead by example by diligently implementing shift plans and achieving operational goals.
- Ensure the efficient preparation and sale of products, adhering to established speed of service standards.
- Motivate Team Members across various workstations during your shift.
- Analyze restaurant performance metrics to identify successes and areas for improvement.
- Uphold operational and brand standards consistently throughout the restaurant.