About the job
The Venue…
SOHO HOUSE BERLIN is an exclusive members' club and hotel nestled in a historic building at the heart of Germany's capital. Our location boasts a variety of amenities, including exquisite restaurants, a fully equipped fitness studio, a stunning rooftop pool, an in-house cinema, and a spacious spa area. With 65 distinct rooms, 20 flats, and four lofts, we offer a unique retreat for our members. In addition to our Berlin location, we have establishments in Great Britain, the USA, Toronto, Barcelona, Amsterdam, Istanbul, and Mumbai. The SOHO HOUSE also features THE STORE X, a concept store that serves as a vibrant platform for ideas and culture, showcasing fashion, art, and design while attracting a global community of creatives.
The Role…
We are looking for a dynamic and experienced Head Therapist to join our dedicated team. In this pivotal role, you will lead and mentor our Beauty Therapists, ensuring that the highest standards of spa treatments are delivered to our esteemed members.
- Deliver an array of beauty treatments, including facials, massages, manicures, pedicures, waxing, and body treatments.
- Oversee the training and development of therapists, ensuring services align with Soho's excellence standards.
- Assist the Cowshed Management in daily operations, including reporting tasks.
- Maintain a pristine and organized work environment, ensuring all equipment is sanitized and properly stored.
- Stay informed on the latest beauty trends and techniques.
- Recommend and sell retail products to enhance our guests' at-home beauty experiences.
- Build and nurture relationships with guests to ensure ongoing satisfaction and loyalty.
- Participate in training sessions to enhance your skills and knowledge.
- Manage therapist scheduling, including vacation planning.
- Research and source new products while training therapists on their use.

