About the job
Join the Revolution at Harvey
At Harvey, we are pioneering a transformative approach to legal and professional services that goes beyond mere incremental improvements. By leveraging cutting-edge agentic AI technology, a robust enterprise platform, and extensive domain knowledge, we are redefining the landscape of critical knowledge work for years to come.
This is an exceptional opportunity to contribute to the foundation of a generational company at a pivotal moment in its journey. With over 1,000 clients across 58 countries, a proven product-market fit, and strong backing from leading investors, we are rapidly scaling and creating a new category in the industry. The challenges are ambitious, expectations are high, and the potential for personal, professional, and financial growth is unparalleled.
Our team is composed of sharp, driven individuals who are passionately committed to our mission. We move swiftly, work intensely, and take full ownership of the challenges we address—from initial ideation to long-term results. We maintain close relationships with our customers, collaborating across all levels—from executive teams to engineers—to solve meaningful problems with urgency and care. If you thrive in dynamic environments, strive for excellence, and want to influence the future of work alongside a team that elevates standards, we invite you to join us in this exciting endeavor.
At Harvey, we are actively shaping the future of professional services—this is just the beginning.
Position Overview
As the Director of User Experience Research at Harvey, you will spearhead the user research strategy, playing a pivotal role in shaping product direction, prioritizing company initiatives, and guiding long-term strategies. Your mission will be to integrate a profound understanding of our users into every phase of product development, from conception to deployment and scaling.
You will build and nurture a high-performing team of UX researchers, collaborating closely with Product, Design, Engineering, Data, and AI Research teams to ensure we have an in-depth understanding of our users and their workflows. Your responsibility will include establishing a sustainable research organization, fostering a culture of inquiry, and developing an operating model that scales with our business needs.
This role carries company-wide significance, determining how effectively we understand our users and how that understanding translates into sustainable competitive advantages as Harvey continues to lead the AI revolution for legal professionals.

