About the job
Join Cross Border Talents as a German Customer Support Advisor in the vibrant city of Lisbon, Portugal.
Since 2014, we have been bridging the gap in the digital skills market through innovative recruiting solutions and cutting-edge algorithms. Our aim is to connect talented individuals with leading employers in picturesque locations, ensuring a high quality of life for our candidates.
Our commitment to excellence has been recognized with three prestigious seals from the European Commission.
With over 1000 job openings across 10 EU countries each month, why not become part of our success story?
Are you eager to gain professional experience while enjoying the stunning city of Lisbon, which was awarded the title of European Green Capital in 2020? Picture yourself taking surfing lessons after work!
Do you want to leverage your language and technical skills?
Join one of the premier BPO companies in Lisbon. Our client is a global leader and one of the largest employers in Portugal. As a customer support agent, you will play a key role in delivering exceptional service to customers while representing renowned international brands.
Your Responsibilities as a Customer Advisor:
- Act as the face of a global brand;
- Thrive in a multicultural environment;
- Build customer relationships and ensure a superior experience;
- Provide troubleshooting assistance using open-ended questions, reference materials, and system training;
- Offer solutions to common queries and challenges.

