About the job
Join Our Team!
At DTLR, we are seeking enthusiastic and dedicated individuals to become part of our dynamic team. Our goal is to ensure every customer enjoys an exceptional shopping experience in our stores.
Our team members are vital to our success.
Position Overview:
The Full-Time Sales Associate supports the store management in executing daily operational tasks. This role encompasses delivering outstanding customer service, driving sales, merchandising, and fulfilling additional responsibilities as directed by management. All activities must be performed with professionalism, courtesy, reliability, and a results-driven attitude.
Key Responsibilities:
- Foster customer relationships by providing exceptional service, assisting customers in a professional, courteous, and responsive manner, and identifying their needs to offer suitable product recommendations.
- Exhibit knowledge of current fashion trends to effectively meet customer expectations and maintain DTLR's merchandising standards while building rapport.
- Assist with inventory shipments, restocking, pricing, and merchandising.
- Maintain a positive and enthusiastic demeanor towards the job and the company.
- Adhere to and enforce all company policies and procedures.
- Engage in service training and product knowledge programs.
- Support the Store Manager in monitoring and addressing loss prevention issues to meet company goals for shrink reduction.
- Ensure compliance with operational standards, safety protocols, and business practices.
- Facilitate the training of new employees in sales techniques and merchandising strategies.
- Actively work to reduce inventory shrinkage by following loss prevention measures and security protocols.
- Adhere to proper point of sale procedures, balancing all transactions during shifts and collaborating with management to resolve discrepancies.
- Keep management informed of significant developments and potential issues essential for effective management.
- Help maintain an organized and tidy sales environment.
- Complete additional duties as assigned.
- This position requires a standard work week of 35 to 40 hours.

