About the job
Van der Valk is renowned as the largest family-run hospitality business in the Netherlands. With over 75 hotels, we operate not just nationally but also internationally. We are famous for our luxury, comfort, and accessibility, and hospitality is at the heart of our values. Are you eager to join our team? If so, the following role may be the perfect fit for you!
Front Office Internship
MBO/HBO Operational
On-site
Front Office
Do you want to provide our guests with an unforgettable experience and are you a true multitasker?
As a Front Office Intern, you will manage the hotel reception alongside your colleagues. You will be the first point of contact for our guests, delighting them with your radiant smile.
Your Responsibilities
Welcoming guests
Checking in and out (inter)national guests
Taking room and restaurant reservations
Answering guest inquiries over the phone
Easily switching between different languages
Composing and responding to letters and emails
Informing guests about hotel facilities and the surrounding area
Resolving complaints in a positive manner
In some hotels, it is possible to combine a Front Office internship with Guest Relations, with additional responsibilities including:
Providing extra attention to VIP arrivals
Anticipating guests’ needs
Acting as a liaison between guests and colleagues
Handling guest reviews.
Who You Are
Eager to learn
Hospitable
Positive
Service-oriented
Linguistically skilled
Problem solver
If this internship is exactly what you're looking for, apply quickly via the orange button below!

