About the job
Do you possess a refined understanding of high-performance luxury vehicles and the exceptional customer experience associated with them? If you are well-versed in the service standards and ambiance expected in luxury automotive settings, we have a unique opportunity that may align perfectly with your skills.
Become a Luxury Automotive Experience Evaluator
As a Luxury Automotive Experience Evaluator, you will have the chance to visit exclusive automotive showrooms and provide valuable feedback on the customer journey. Your insights, drawn from your familiarity with premium vehicles and high service expectations, will assist global automotive brands in enhancing their customer experience.
Why This Opportunity Is Perfect for Automotive Enthusiasts
- Exclusive Access: Engage in selective showroom experiences crafted for individuals who appreciate the intricacies of premium automotive brands.
- Engage with Performance Craftsmanship: Immerse yourself in refined automotive environments and interact with brand specialists showcasing engineering, design, and innovation.
- Influence the Industry: Your expectations and insights, as a connoisseur of luxury products, will directly contribute to improving the customer journey.
Your Responsibilities
- Choose your assignments – Select missions that resonate with your interests and expertise.
- Experience the showroom journey – Engage with product experts, explore the showroom, and assess service quality with a discerning eye for luxury.
- Observe every detail – Evaluate the ambiance, service quality, digital and in-store interactions, follow-up communications, and the entire customer journey.
- Provide candid, professional feedback – Document your observations via structured questionnaires on our platform.
How to Apply:
To join our team as an evaluator, follow these steps:
- Register on live.cxg.com and await an email with your credentials.
- Log into our platform and provide additional information about yourself. Our team will verify your profile and get in touch.
- Review the ‘welcome package’ and complete the general certification.
- You’re all set! You can now explore and apply for assignments that interest you.
About CXG
CXG collaborates with top luxury brands across over 70 countries, backed by a global network of more than 80,000 evaluators. With nearly two decades of experience in luxury customer experience, we are dedicated to elevating the standards of the world’s most prestigious brands.

