About the job
At HackerRank, we empower leading companies such as NVIDIA, Amazon, and Microsoft to hire and nurture the next generation of developers by prioritizing skills over traditional qualifications. Our platform is trusted by over 2,500 of the world's most innovative organizations to develop robust engineering teams prepared for future challenges.
As we venture into a new era where humans and AI collaborate seamlessly, the landscape of technical talent is evolving. We provide businesses with enhanced methods to discover and invest in emerging skills.
Our team is dedicated to making a significant impact through our work, focusing on even the smallest details to ensure our clients achieve outstanding success with products they genuinely appreciate. We operate with a sense of urgency and uphold high standards for exceptional results.
About the Role
We are seeking a Forward Deployed Engineer (FDE) to engage directly with our clients, acting as the primary technical liaison during customer interactions, leading pilot programs, demonstrations, and facilitating successful product adoption. This position combines substantial customer engagement with technical expertise.
What You’ll Do
- Lead customer-facing initiatives, including discovery sessions, pilot projects, and product demonstrations, serving as the primary technical advocate for both prospects and clients.
- Collaborate closely with customers, engineers, recruiters, and business leaders to identify developer requirements, listen attentively, and craft practical, goal-oriented solutions.
- Ensure customer projects remain on schedule through disciplined execution and proactive communication.
- Utilize appropriate tools, including AI when beneficial, to deliver quicker and more reliable outcomes that enhance the HackerRank customer experience.
- Partner with Product, Engineering, and Go-To-Market teams to amplify the customer voice.
Who You Are
- A customer-focused technical leader with sufficient full-stack expertise to configure, debug, and clarify web applications, integrations, and generate API scripts as necessary (Ruby or Python).
- Confident in leading onsite discussions with prospects and enterprise clients while gathering requirements, shaping technical strategies, and delivering impactful results.
- An effective communicator who can engage deeply with engineers or simplify complex concepts for non-technical audiences.
- A proficient operator who plans, executes, and maintains organizational structure throughout projects.
- You demonstrate empathy, enthusiasm, and possess a problem-solving mindset.

