About the job
Forward Deployed Engineer
About Bland AI
Bland AI is an innovative Series B startup that has successfully raised $65 million from reputable investors including Emergence Capital, Y Combinator, and the founders of PayPal and Twilio. With a growing team of over 80 professionals, we provide our clients, such as Better.com, with exceptionally friendly and human-like AI phone agents.
Why This Role Exists
In our diverse client landscape, each customer presents unique challenges and aspirations. We seek a proactive individual who excels in navigating ambiguity and can convert vague objectives into functional, production-ready AI agents that add tangible value. You will engage directly with clients to comprehend their processes, create customized agents, and influence how Bland is integrated within their organizations.
What You’ll Do
Design and implement AI solutions. Collaborate closely with clients to translate their requirements into effective agents, integrating various APIs and data sources to automate critical business functions.
Rapid prototyping and agile iteration. Quickly develop initial versions, deploy to production, and refine based on user feedback.
Deep collaboration. Work alongside engineering, product, and operational teams to ensure the agent performs optimally, scales effectively, and achieves measurable results.
Lead the full delivery process. From initial consultations through deployment, you will oversee the technical build, testing, and iterative enhancements, ensuring a seamless, human-centric experience.
Promote adoption and growth. Present findings, train client teams, and immerse yourself in their organizations to identify new automation and scalability opportunities.
Be the representative of Bland. Act as the client’s advocate, delivering exceptional service. Engage with clients on-site, building genuine relationships with key stakeholders while hosting training sessions and events.
Must-Have Qualifications
1–5 years of experience in full-stack, AI, or solutions engineering roles with a focus on delivering projects from concept to production.
Strong problem-solving skills and the ability to work independently in a fast-paced environment.
Excellent communication skills, both written and verbal, with a knack for building rapport with clients.

