About the job
Join SupportYourApp, a leading international Support-as-a-Service company with a rich history of over 15 years in delivering exceptional business process outsourcing services to IT companies worldwide. With a diverse team of over 1300 professionals, we pride ourselves on supporting clients in 60 languages and collaborating with industry giants like MasterCard, Calm, and MacPaw. Our innovative solutions, including products like Quidget, aim to enhance customer experiences daily.
About the Position:
We are on the lookout for a skilled PPC Specialist fluent in Ukrainian to spearhead our paid acquisition strategy, particularly focusing on Google Ads and other high-intent channels.
Your Responsibilities Include:
- Overseeing the complete paid acquisition strategy with a primary focus on Google Search;
- Conducting thorough research on keywords, competitors, and customer pain points to create impactful campaigns;
- Crafting compelling ad copy, setting up campaigns, managing daily budgets, and monitoring performance metrics;
- Optimizing key landing pages for improved conversion rates;
- Implementing A/B testing on copy, CTAs, and landing pages, and clearly reporting findings;
- Creating dashboards to track important metrics such as CAC, CPL, ROI, and LTV from paid channels;
- Launching retargeting campaigns on platforms like Meta and YouTube for non-converting visitors;
- Exploring additional paid channels (LinkedIn, Reddit, etc.) once the core funnel is established;
- Collaborating with product marketing, design, and analytics for rapid iteration and growth.
Qualifications for Success:
- Minimum of 2 years of experience managing Google Search Ads for SaaS, PLG, or B2B products;
- Strong grasp of funnel metrics: CPL, CAC, ROI, payback, etc.;
- Proficiency in writing clear and persuasive ad copy (both text and visuals);
- Experience with tools like GA4, PostHog, HubSpot, and Looker Studio;
- Knowledge of how to brief and test landing pages effectively;
- Ability to work independently on paid growth initiatives from research to reporting;
- Experience providing data-driven weekly updates.
Preferred Qualifications:
- Hands-on experience with retargeting campaigns on platforms like Meta, LinkedIn, or Reddit;
- Experience working with chatbots or AI tools, with a preference for startup exposure.
Benefits and Perks:
- Opportunity to work on a cutting-edge AI product in a rapidly growing market;
- Small team environment with high levels of ownership and quick execution;
- Flexible business hours;
- Fully remote working arrangement;
- Inclusive and diverse international culture;
- Compensation in USD;
- Attractive referral bonuses;
- Professional development opportunities.

