About the job
Join our dynamic team as a Finance Analyst specializing in Credit Control. In this role, you will be instrumental in analyzing and recording a variety of credit transactions, overseeing cash collections, and monitoring financial activities. You will manage your own portfolio of brokers, which includes tasks such as sending statements, preparing reconciliations, and collaborating with brokers and their financial departments. Your focus will be on delivering accurate and timely reports while providing exceptional customer service in a fast-paced environment. This position supports Credit Control operations across major UK locations including London, Manchester, and Birmingham.
- Conduct daily operations for the collection and resolution of outstanding premiums.
- Follow up on outstanding premiums from brokers in accordance with company procedures to meet monthly, quarterly, and annual KPIs.
- Develop strong relationships with both internal and external stakeholders to facilitate the collection process.
- Manage the Credit Control Mailbox and respond to queries from internal and external parties.
- Analyze and identify discrepancies and recording errors in booked premium transactions, collaborating with internal Underwriting Assistants to resolve issues promptly.
- Regularly convene with internal Underwriting Assistants to review Gap and Escalation Reports and take necessary actions for resolution.
- Work closely with the Cash Allocation team to identify cash receipts for non-bureau items.
- Assist with unallocated cash resolutions by providing feedback on issues leading to mis-postings.
- Document all steps and transactions related to premium collections in the Online Aged Debt System (CreditSee).
- Contribute to various monthly reports and perform ad hoc analyses as needed.

