About the job
YOUR ROLE
As a Fashion Sales Advisor at H&M, you will be instrumental in delivering an unparalleled customer experience. Your primary responsibilities will include greeting customers, guiding them through our vibrant store, and assisting them in selecting products that suit their needs. By embodying our values, you will contribute significantly to your personal success as well as the overall success of our company.
Responsibilities include:
- Utilizing your expertise in fashion and products to assist customers in making informed decisions.
- Collaborating with your team to provide outstanding service throughout the customer journey.
- Maintaining an organized and inviting sales floor and stockroom.
- Assisting with the store's opening and closing operations.
- Representing both yourself and the H&M brand positively in all customer interactions.
COLLABORATION
Our stores are the essence of our brand, offering customers a firsthand experience. As part of our dynamic Store Team, you will work alongside Sales Advisors, Department Managers, Store Managers, Visual Merchandisers, and others, all playing a crucial role in fostering a welcoming and inspiring environment. You will also engage with the broader Area Team, sharing insights and collaborating across stores to achieve collective success. Together, we empower our customers to express their individuality through the latest trends and timeless styles, making fashion accessible and sustainable for everyone.
WHO WE SEEK
We are looking for individuals who possess:
- Experience in customer service, particularly in the fashion, retail, or a related field.
And who are:
- Enthusiastic about fashion and committed to providing an exceptional in-store experience while promoting our products and boosting sales.
- Able to thrive in a collaborative and dynamic atmosphere.
- Communicative, creative, and eager to learn about store technologies.
- Flexible and action-oriented.
ABOUT H&M GROUP
H&M Group is a global leader in fashion, comprising various strong brands and ventures. Our mission is to demonstrate that exceptional design can coexist with affordable pricing and sustainable practices. We strive to democratize fashion for all, placing our customers at the heart of every decision.
Our team consists of thousands of passionate and talented individuals, united by a shared culture and values. Together, we aim to leverage our influence, scale, and knowledge to propel the fashion industry towards a more inclusive and sustainable future.
WHY YOU'LL LOVE IT HERE
At H&M Group, we pride ourselves on being a vibrant and inclusive workplace. We offer our employees competitive benefits and extensive development opportunities globally. Join us and be part of a team that is dedicated to making a positive impact.

