About the job
The Exchange and Systems Administrator plays a pivotal role in designing, managing, securing, and ensuring the reliability of WireCo's enterprise messaging systems. This position is heavily focused on Microsoft Exchange (both on-premises and Exchange Online), Microsoft 365, and hybrid setups.
The incumbent will oversee the daily operations and long-term sustainability of messaging systems while also supporting essential enterprise and Windows-based infrastructures that facilitate these services. The perfect candidate will possess extensive hands-on experience with Exchange hybrid environments, exceptional PowerShell capabilities, and a proactive mindset towards system reliability, security, and continuous improvement.
The Exchange and Systems Administrator must embody the principles of the WireCo Business System (WBS):
- Teamwork - fosters an inclusive environment and encourages healthy discussions, reflecting our strength as a team.
- Accountability - takes pride in successes, learns from setbacks, avoids excuses, and owns the results of efforts.
- Self-Awareness - recognizes personal strengths and areas for growth, considering the impact of actions on others.
- Noble Intent - operates with integrity, prioritizing the interests of others to achieve the best outcomes.
- Determination - proactively shares ideas and solutions to meet and exceed goals.
- Transparency - encourages open communication and constructive feedback for clarity and truth.
- Curiosity - actively seeks knowledge and external perspectives to challenge the status quo.
Key Responsibilities:
Messaging & Exchange (Primary Focus)
- Administer, maintain, and optimize Microsoft Exchange environments, including Exchange Server 2016/2019, Exchange Online, and hybrid deployments.
- Take ownership of the architecture, configuration, and ongoing support of Microsoft 365 messaging services, including mail flow, transport rules, connectors, and security policies.
- Manage email security, compliance, and hygiene solutions, including spam filtering, phishing protection, retention policies, and eDiscovery.
- Troubleshoot complex Exchange and mail-flow issues across hybrid environments, serving as the escalation point for messaging-related incidents.
- Automate routine messaging administration tasks using PowerShell.
- Oversee Proofpoint email security and threat protection, ensuring effective spam filtering, phishing detection, policy enforcement, and investigation of messaging security incidents.
- Administer and support Microsoft 365 core services beyond Exchange, encompassing Azure Active Directory (Entra ID), Microsoft Defender for Office 365, and Microsoft Purview.
- Manage Azure AD (Entra ID) tenant configuration, including users, groups, licensing, conditional access, and authentication policies.
- Implement and maintain identity lifecycle processes and security measures, including multi-factor authentication and conditional access protocols.