About the job
As an Event Systems Engineer specializing in Cvent, you will be the vital technical foundation of our experiential marketing initiatives. Your role goes beyond just managing events; you will be designing and optimizing the digital experience for our attendees. We seek a professional who can seamlessly integrate marketing goals with web development, ensuring that our event platforms (Cvent, Goldcast, Bizzabo, and On24) are not only technically robust but also tailored to our specific needs.
This position is perfect for a technology-oriented, meticulous individual who excels in a collaborative, dynamic environment and is dedicated to crafting exceptional event experiences.
Key Responsibilities:
- Act as a subject matter expert for event technology platforms while supporting Experiential Marketing Specialists.
- Architecting Platforms: Lead the technical setup of Cvent environments, including custom CSS/HTML for event websites and sophisticated registration logic.
- Web Management: Oversee domain configurations, implement Single Sign-On (SSO), and resolve front-end display issues.
- Collaborate with Marketing, Sales, and Leadership teams.
- Support the full lifecycle of events: from synchronizing with stakeholders and configuring platforms to managing attendee communications and conducting post-event analyses.
- Handle multi-channel event components such as AV setups, webinars, mobile applications, and digital customer journeys.
- Coordinate with vendors and internal teams to ensure flawless execution and alignment with business objectives.
- Execute simulive and on-demand webinars, including pre-recording, scheduling, and live moderation.
- Quality Assurance: Conduct thorough User Acceptance Testing (UAT) and debugging for intricate registration processes and mobile app launches.
- Develop and maintain standard operating procedures (SOPs), process documentation, and knowledge transfer materials.
- Analyze event performance metrics and feedback to foster ongoing improvements.
Qualifications:
- Technical Proficiency: Solid experience with HTML/CSS (strongly preferred) for styling event pages and emails.
- Data Management: In-depth understanding of conditional logic, data mapping, and relational databases.
- Certifications: Cvent Event Strategy or Advanced Registration certification is highly desirable.
- Troubleshooting Skills: Expertise in diagnosing network, browser, or integration errors during live broadcasts.
- 2–3+ years of experience in event management or a related field.
- Proven ability to effectively manage both internal and external stakeholders.
- Strong problem-solving capabilities and sound judgment in moderately complex scenarios.
- Excellent interpersonal and communication skills across all organizational levels.
- Proficiency in event platforms such as Cvent, Bizzabo, PGI, On24, and Goldcast.

