About the job
The Environmental Services Technician II embodies the mission, vision, and values of Northwestern Medicine, adhering to the organization's Code of Ethics and Corporate Compliance Program while ensuring compliance with all relevant policies, procedures, and regulatory standards.
Key Responsibilities:
- Perform routine cleaning and maintenance of patient rooms, administrative offices, public spaces, treatment areas, and other designated locations, including trash collection, bed linen changes, and surface sanitization.
- Adhere to protocols concerning patient isolation and contact precautions as required.
- Restock paper products and other supplies in assigned areas as needed.
- Keep cleaning carts and equipment in a sanitary and operational state, storing them in designated areas.
- Foster a safe work environment by utilizing wet floor signs, personal protective equipment (PPE), and ensuring that cleaning supplies are not left unattended.
- Utilize cleaning chemicals and equipment safely and effectively, ensuring correct dilution and labeling.
- Inform supervisors of equipment requiring repairs and report safety hazards promptly.
- Communicate with supervisors about workflow challenges and address any deficiencies in a proactive manner.
- Build and maintain professional relationships with hospital staff, ensuring patient confidentiality is preserved.
- Demonstrate effective communication skills to provide accurate information and assistance to patients and visitors.
- Implement service recovery strategies to address problems or service interruptions as they arise.
- Collaborate with colleagues across departments, respecting diverse perspectives and recognizing contributions from others.