About the job
Join Misumi USA as an Engineering Sales Specialist in Digital Procurement. We are looking for a technically adept and business-oriented professional who is enthusiastic about engaging with customers directly to delve into their engineering and manufacturing operations. Your mission will be to identify challenges and implement solutions that yield significant business results. This role is crucial for enhancing customer satisfaction and promoting the uptake of meviy services, a complimentary platform for on-demand manufacturing solutions offered by Misumi.
The ideal candidate will have a robust engineering background, a proactive approach to problem-solving, and a strong commitment to managing customer relationships from both a technical and strategic business angle. You will play a key role in driving business growth by identifying engineering challenges and proposing meviy-centered solutions that align with customers' production objectives and streamline their engineering and procurement processes, thereby improving their competitive edge and facilitating our revenue growth.
Key Responsibilities:
- Independently develop and maintain relationships with assigned target customers to gain insights into their engineering and manufacturing processes, identify pain points within the engineering chain, and suggest improvements based on meviy.
- Formulate and implement customer success strategies in alignment with customer goals to ensure continuous usage of meviy.
- Build and nurture strong relationships with vital stakeholders, including engineers, purchasers, and project managers.
- Collaborate with internal teams (engineering, operations, and product) to effectively address customer needs.
- Monitor, analyze, and report on customer success metrics and engagement outcomes to management.
- Develop industry-specific sales strategies for meviy.
- Willingness to travel up to approximately 60% of the time.
- Perform additional related duties as assigned.

