About the job
About Abridge
Abridge, established in 2018, is on a mission to enhance the understanding of healthcare through innovative technology. Our AI-driven platform is meticulously designed to facilitate medical conversations, streamlining clinical documentation while allowing healthcare professionals to prioritize patient care.
Our robust technology converts patient-clinician dialogues into structured clinical notes in real-time, featuring advanced Electronic Medical Record (EMR) integrations. Utilizing Linked Evidence and our dedicated, auditable AI, we uniquely align AI-generated summaries with verified ground truth, fostering trust and reliability among healthcare providers. As trailblazers in generative AI for the healthcare sector, we are setting benchmarks for the ethical deployment of AI within healthcare systems.
Our diverse team comprises practicing physicians, AI experts, PhD holders, creative minds, and tech-savvy engineers, all dedicated to empowering individuals and enhancing the healthcare experience. We have offices in the vibrant Mission District of San Francisco, the trendy SoHo area of New York, and East Liberty in Pittsburgh.
The Role
As Abridge expands its services and engineering capabilities at an unprecedented pace, we seek a seasoned Engineering Manager to lead our Site Reliability Engineering (SRE) team. This role will be pivotal in managing growth across the organization through enhanced reliability and performance engineering, increasing engineering velocity, software replatforming, and fortifying application security. You will spearhead the development of a comprehensive application reliability roadmap, driving the establishment and refinement of Service Level Objectives (SLOs) across our multi-regional and multi-cloud environment.
The unique combination of security, scalability, uptime, and timeline demands at Abridge presents an unparalleled opportunity within the tech landscape. This dynamic role intersects the fields of AI, reliability engineering, security, and healthcare.
What You’ll Do
Visionary Leadership: Define, allocate resources for, champion, and implement a comprehensive reliability and engineering velocity roadmap across diverse environments, including real-time streaming infrastructure and cutting-edge AI-at-edge frameworks, alongside the most ambitious cloud security initiatives in the tech industry. Collaborate with leaders from product engineering, security, product management, and commercial sectors to strategize and execute an exceptionally ambitious roadmap.
Strategic Execution: Tackle a diverse array of challenges simultaneously, ensuring alignment with Abridge's growth objectives while fostering a culture of innovation and continuous improvement.

