About the job
About Our Client
Our client is a distinguished family-owned enterprise located on the beautiful Central Coast of New South Wales, dedicated to serving both residential and commercial clients between Sydney and Newcastle. They focus on providing outstanding air conditioning solutions, encompassing supply, installation, and maintenance, prioritizing quality, dependability, and customer satisfaction.
About Teamified
Teamified is a leading talent partner committed to assisting companies in building exceptional remote teams across sectors such as IT, software, product development, and digital innovation. We partner with renowned enterprises and rapidly growing tech companies globally, facilitating access to world-class talent and fostering accelerated growth. Our operations span across the globe, with a mission to simplify, expedite, and make the process of building high-performing global teams cost-effective. Teamified proudly collaborates with hundreds of clients, employing over 200 engineers, testers, product managers, designers, and technology specialists who deliver impactful solutions daily.
Job Summary:
We are in search of a meticulous and proactive Energy Rebate Specialist to take charge of the end-to-end management of our client's energy rebate program. You will utilize our job management system (SRO) to oversee tasks, monitor key performance indicators, and maintain organized workflows to ensure efficient processing of rebates. This remote position requires an individual capable of working independently, communicating effectively, and demonstrating exceptional attention to detail while adhering to Australian working hours. The perfect candidate will possess prior experience with rebate programs, job management software, or administrative roles within the trades, utilities, or energy sectors.
Key Responsibilities:
- Oversee the comprehensive lifecycle of the energy rebate application process, from initial job setup to final submission.
- Maintain and monitor checklists for each job, ensuring all necessary steps are completed accurately and punctually.
- Collect, organize, and verify relevant before-and-after photographs and supporting documentation to comply with rebate program requirements.
- Communicate effectively with installers, technicians, and internal team members to ensure tasks are completed and documented accurately.
- Update rebate records in spreadsheets or within the Simpro job management system, promptly flagging any missing information or discrepancies.
- Ensure adherence to program guidelines, deadlines, and reporting requirements while maintaining a keen attention to detail throughout the process.
- Provide regular updates on the status of applications and escalate issues promptly to the client or account manager to prevent delays.
- Manage tasks and workflows within the Simpro job management system for timely completion.
- Proactively communicate updates, inquiries, and potential issues to both the client and account manager.
- Organize documentation, portal entries, and records to ensure accuracy and completeness.