About the job
JOB TITLE: LIVE SALES SPECIALIST
DEPARTMENT: ECOMMERCE
STATUS: FULL-TIME
SUPERVISOR: LIVE SALES SUPERVISOR or ECOMMERCE SUPERVISOR
GENERAL STATEMENT:
The Salvation Army is a global movement and an integral part of the universal Christian Church. Motivated by the love of God, our mission is to spread the Gospel of Jesus Christ and meet human needs without discrimination.
JOB SUMMARY:
As a pivotal member of the Ecommerce team, the Live Sales Specialist will plan, host, and execute engaging live sales events on various platforms. Acting as the primary on-camera presenter, this individual will curate merchandise, set the tone for live shows, and enhance viewer engagement to boost sales performance. Collaboration with support staff is essential to ensure smooth operations and an outstanding customer experience during all live events.
ESSENTIAL JOB FUNCTIONS:
- Plan, host, and lead live sales broadcasts, delivering captivating and energetic presentations tailored to our live audience.
- Source and prepare merchandise for live events, ensuring quality and alignment with marketing strategies.
- Oversee setup and breakdown of the live show environment, including camera placement, lighting, sound, and product displays.
- Engage customers as the main on-air talent through product storytelling and real-time interaction to drive conversions.
- Monitor live chat during broadcasts, providing accurate and professional responses to customer inquiries.
- Maintain organized tracking of inventory and sales, collaborating with the Ecommerce team for accurate fulfillment and documentation.
- Analyze trends and customer preferences to adapt live sale strategies effectively.

