About the job
At NICE, we embrace ambitious challenges and strive to exceed our limits. We are trailblazers in the industry, committed to winning with high standards and exceptional execution. If you share our passion, we are excited to offer you an incredible career opportunity that will ignite your potential.
What does this role entail?
If the prospect of transforming complex AI innovations into captivating narratives that influence markets excites you, we want to hear from you.
As our Content Marketing Manager, you will be instrumental in shaping NICE's voice and enhancing our brand presence in the marketplace. You will craft content that showcases our advanced AI solutions, focusing on customer experiences that educate, inspire, and drive conversions. From impactful social media posts and sharp campaign messaging to thought leadership and digital storytelling, your words and visuals will solidify our position as the global leader in AI-driven customer experience.
This role transcends traditional content responsibilities; it’s your opportunity to narrate how NICE is transforming customer service for the world’s biggest brands.
How will you contribute?
- Produce, edit, and disseminate engaging content across various channels, including web, blogs, emails, social media, presentations, and videos.
- Collaborate with marketing, demand generation, and design teams to bring campaigns to fruition.
- Craft compelling campaign copy that highlights our unique selling points, market insights, and AI advancements.
- Identify diverse target audiences and tailor content to connect with them effectively, including prospects, customers, sales teams, and industry analysts.
- Simplify complex technological concepts into clear and impactful customer narratives.
- Ensure all content aligns with NICE’s bold, customer-centric voice and brand standards.
- Monitor and evaluate content performance, leveraging insights for optimization.
- Stay informed on market trends, competitor activities, and industry discussions.
- Apply SEO best practices to enhance content visibility.
- Organize and manage our content libraries for efficient scalability of innovative ideas.
- Contribute new ideas, trends, and best practices to elevate team effectiveness.

