About the job
Kaseya® stands at the forefront of IT infrastructure and security management solutions, serving Managed Service Providers (MSPs) and internal IT teams globally, all powered by cutting-edge AI technology. Our innovative solutions empower organizations to effectively manage and secure their IT ecosystems, fostering sustained business growth. Backed by Insight Venture Partners (www.insightpartners.com), a prominent global private equity firm, Kaseya has experienced robust double-digit growth over recent years.
Since our inception in 2000, Kaseya has expanded its reach to over 20 countries, managing more than 15 million endpoints across diverse industries. To discover more about our award-winning solutions and unique company culture, visit www.Kaseya.com.
Kaseya is not just another tech company; we are transparent about our identity and our expectations. Our team members are driven to exceed standards and go the extra mile for our customers.
We are on the lookout for a strategic and experienced Director of Digital Onboarding to spearhead and enhance digital onboarding and adoption experiences across Kaseya’s extensive product suite. This pivotal role focuses on creating scalable, data-driven onboarding programs that expedite time-to-value, elevate product adoption, and enrich the overall customer experience.
The ideal candidate will possess extensive expertise in digital onboarding, customer success, and SaaS adoption, coupled with exceptional leadership skills and a commitment to crafting intuitive, customer-centric digital journeys.
This position will be based in Colombia and will collaborate closely with teams in Customer Success, Product, Engineering, and Go-To-Market.

