About the job
Join Luminance, the trailblazer in Legal-Grade™ AI for enterprises. With backing from globally recognized venture capitalists and accolades such as being listed in Forbes AI 50 as one of the 'Most Promising Private AI Companies in the World' along with inclusion in Inc. 5000’s list of 'Fastest Growing Companies in America', we are transforming the legal landscape worldwide.
We are on the lookout for a Director/Lead of Presales Solutions to spearhead our pre-sales solutions operations. This senior role will manage the Tech Sales Specialists and pre-sales Solutions Engineers, ensuring that every customer interaction showcases the extensive capabilities of Luminance’s innovative technology.
This essential position bridges Sales, Product, and Customer Success. You will establish benchmarks for how Luminance presents its:
- AI technology and distinctive Legal-Grade™ methodology
- Technical architecture and security posture
- Integration Components (over 200 OOTB integrations)
- Customer environment strategy (including deployment, scaling, compliance, cloud operations)
You’ll also play a direct role in supporting major enterprise opportunities, illustrating how Luminance is enterprise-ready across various dimensions, including AI, architecture, integrations, and customer success.
This role encompasses both leadership (managing, developing, and coaching the pre-sales team) and hands-on involvement (supporting key strategic initiatives).
Key Responsibilities
Leadership & Team Management
- Lead, mentor, and develop the Tech Sales Specialists and pre-sales Solutions Engineers.
- Establish best practices, playbooks, and enablement resources for consistent pre-sales execution.
- Collaborate with the VP of Client Solutions to enhance the global Solutions operating framework.
Customer Engagement
- Act as a senior technical authority in enterprise discussions.
- Assist Account Executives with significant strategic deals.
- Build trust with CIOs, CTOs, CISOs, and Legal Operations leaders by articulating Luminance's enterprise readiness.
Technical Messaging & Enablement
- Own the technical narrative encompassing:
- AI: Clarify how our Legal-Grade™ AI operates, its uniqueness, and the value it delivers.
- Architecture: Discuss the scalability, resilience, and security of our platform.
- Integration Components: Showcase over 200 OOTB integrations and partnerships with enterprises (e.g., SAP, Oracle).
- Customer Environments: Educate clients on deployment models, scaling approaches, and compliance frameworks.
- Create reusable assets: demo videos, one-pagers, reference architectures, FAQ guides, etc.

