About the job
As a Digital Consultant specializing in CPQ at Zaelab, you will report directly to the Director of Technology Consulting. This pivotal role involves the delivery of Quote-to-Cash solutions for our enterprise clients. You will support the design, configuration, and implementation of CPQ, product configuration, pricing strategies, and ordering workflows across platforms such as ServiceNow (Logik.ai) and related commerce ecosystems.
In collaboration with senior consultants and architects, you will execute CPQ implementations, develop innovative technical solutions, and play a key role in ensuring client success. This is a fantastic opportunity to enhance your CPQ skills while working on complex, high-impact projects within a supportive and collaborative consulting environment.
Key Responsibilities:
Solution & Project Delivery:
- Assist in the successful delivery of CPQ and Quote-to-Cash initiatives, contributing to solution design, configuration, and implementation.
- Engage in client-facing discussions, solution reviews, and technical problem-solving sessions.
- Work closely with project teams to guarantee that delivery milestones are achieved with quality and consistency.
Solution Design & Configuration:
- Support the design of Quote-to-Cash processes, including product modeling, pricing strategies, discounting, approvals, and order fulfillment workflows.
- Configure product configurators utilizing technologies like Logik.ai (ServiceNow CPQ) under the guidance of senior team members.
- Assist in translating business requirements into functional specifications that align with platform best practices.
Technical Discovery & Documentation:
- Participate in business and technical discovery sessions to assess current-state systems and define requirements.
- Assist in business process mapping and contribute to functional and architectural documentation.
- Conduct gap analysis to identify opportunities for process optimization through CPQ capabilities.
Hands-On Development:
- Contribute to the configuration, development, and testing of CPQ solutions.
- Collaborate closely with developers and architects to ensure designs are implemented accurately.
- Troubleshoot functional and technical issues, escalating complex problems as necessary.
Integration Support:
- Support integration efforts connecting CPQ with commerce platforms, ERP systems, and other enterprise applications.
- Assist in building prototypes and proofs of concept to validate requirements and solution approaches.
- Learn and apply integration patterns and best practices under the mentorship of senior team members.

