About the job
Job Purpose
The Department Manager for Home Care Support plays a crucial role in driving the strategic development and implementation of the Home Care category at Makro. This position offers vital business insights, strategic analysis, and cross-functional collaboration that empower leadership to make informed decisions and foster sustainable growth. You will assist in translating strategic objectives into actionable initiatives and performance tracking, while not directly overseeing commercial operations.
Key Responsibilities:
Strategy Development & Business Planning
- Contribute to the formulation of short- and mid-term strategies for Makro’s Home Care category, ensuring alignment with the corporate vision.
- Perform strategic analyses on market trends, consumer behavior, channel performance, and competitive dynamics to facilitate strategic decision-making.
- Transform strategic directions into organized business plans, initiatives, and execution roadmaps for performance tracking.
- Assist in annual planning, mid-year assessments, and strategic presentations for management and leadership forums.
Business Performance & Insight Support
- Monitor and evaluate key performance indicators (KPIs) related to the Home Care category.
- Deliver regular performance insights, variance analyses, and identify issues to support management reviews.
- Create structured reports, dashboards, and management materials to facilitate discussions with leadership.
- Spot performance gaps, improvement opportunities, and business risks through data-driven insights.
Cross-functional Coordination & Strategic Execution Support
- Serve as the point of coordination among strategy, commercial, operations, technology, and other relevant functions to bolster strategic initiatives.
- Track the progress of strategic initiatives and ensure stakeholder alignment.
- Support governance processes, milestone tracking, and issue escalation related to strategic projects.
- Organize alignment meetings and prepare materials for steering committees or leadership reviews.
Business Case & Initiative Support
- Assist in the preparation and review of business cases, investment proposals, and justifications for initiatives aimed at Home Care category growth.
- Evaluate the financial impacts, operational feasibility, and strategic alignment of proposed initiatives.
- Facilitate post-implementation reviews to assess outcomes against objectives.
Ad-hoc Strategic Support
- Provide on-demand strategic analysis and support as requested by senior management.
- Assist with special projects related to digital transformation, B2B capability development, or new business models.
Qualifications:
- Bachelor’s degree in Business Administration, Economics, or a related field.
- Strong analytical and strategic thinking skills.
- Excellent communication and interpersonal abilities.
- Proven experience in business performance analysis and project management.
- Ability to work collaboratively across diverse teams and functions.

