About the job
The shift schedule for this position is from Tuesday to Saturday.
In the role of a DC Associate Driver, you will play a crucial part in ensuring our operations run smoothly and efficiently. You will adhere to best practices and established routines to meet service, efficiency, cost, and sustainability targets.
KEY RESPONSIBILITIES:
- Facilitate an effective product flow by diligently following operational procedures, which include but are not limited to:
- Unloading and organizing garments received daily via truck or container
- Picking, allocating, inducting, and packing the appropriate quantity of garments/products for our customers
- Shipping garments and products to customers
- Processing returns and ensuring accurate refunds for customers
- Staying informed about current campaigns to seize sales opportunities
- Engaging with ongoing sustainability initiatives
- Maintaining a clean and organized distribution center environment to support operational excellence
- Adhering to H&M standards, local legislation, and health and safety protocols to ensure personal and colleague safety
COLLABORATION:
You will work closely with:
- DC Team Leader
- DC Advanced Users
- DC System Specialist
- Cross-functional DC Associates
YOUR PROFILE:
- A solid understanding of inbound/outbound operational processes, with strong communication skills and adaptability to change
- Previous warehouse experience is a plus
- Certification or willingness to be certified to operate H&M machinery, including pallet jacks and forklifts
QUALIFICATIONS FOR SUCCESS:
- Certification to operate basic machinery within the H&M portfolio
- Knowledge of inbound and/or outbound operations
- Excellent communication and adaptability skills
- Strong attention to detail regarding order processing and machinery operation
- A collaborative spirit and ability to co-create with team members
- An agile mindset with a positive outlook on change and growth
- Professional demeanor and commitment to embodying our company values
- Inclusive and empathetic approach to colleagues while promoting diversity
- Understanding of your impact on others and contribution to the broader goals
- Capacity to lift over 50 lbs.
- Ability to stand for extended periods, bend, stretch, and perform repetitive motions
- Capability to climb ladders and use step stools, involving heights
- May require pulling/pushing manual jacks weighing between 10 to 50 lbs.

